sales supervisor (tripoli, keserwan)

Role Purpose:
To supervise the daily sales operations within a specific geographical area or trade channel. To maintain good relations with current and potential clients and develop the best means to meet their demands.



Key Accountabilities

 Controls the sales representatives’ daily activities e.g. controls their scheduled journey itinerary, required report forms etc ...

 Controls the sales representatives’ performance through the comparison of Targeted Vs actual productivity per brand and customer

 Conducts daily market visits
 Ensures the proper implementation of policies and procedures
 Coordinates and supervises daily sales operations within the specific geographic area
 Ensures optimal sales and distribution of each brand by the sales representatives
 Resolving any problem occurring while delivery

 Monitors all customers sales order and monitors their proper delivery

 Monitors and follows up all A/R related matters in coordination with the sales representatives

 Coordinates with his direct superior on advertising or promotional campaigns to improve the sales operations
 Suggests any changes to the area sales strategy, policies and procedures
 Suggests efficient means for sales performance optimization

 Develops an efficient region sale program to ensure the achievement of the targeted sales forecast
 Handles the case of delayed customer payments
 Monitors the efficient and orderly shelf exposure and product pricing
 Establishes and maintains good relations with potential and current customers
 Provides customers with adequate product information

 Prepares periodic progress reports related to the area sales operations
 Supervises the sales representatives’ work programs and insures their proper execution
 Assumes all authorities outlined in the authorities schedule

 Undertakes any other duties assigned by his direct supervisor
 Conducts statement of account reconciliation

 Follow up on implementation of feasibility drives (contracts of activity; invoicing as per planograms, pictures of display, preparing credit notes)





Qualifications

 Bachelor’s degree in Business Administration, or marketing or related field.



Experience
 2 to 3 years minimum period of related experience.



Skills and Knowledge

 Languages: Arabic, English (French is a plus)

 Computer literacy: MS windows applications (Essential: Excel spreadsheets, PowerPoint)
 Analytical & communication Skills

 Problem Solving
 Decision Making
 Negotiation Skills



Competencies

Leading and Deciding
 Leading and Supervising

Supporting and Cooperating
 Working with People

 Adhering to Principles and Values

Interacting and Presenting
 Relating and Networking

 Persuading and Influencing

 Presenting and Communicating Information

Analysing and Interpreting
 Writing and Reporting

 Analysing

Organising and Executing

 Planning and Organising

 Delivering Results and Meeting Customer Expectations

 Following Instructions and Procedures

Adapting and Coping
 Adapting and Responding to Change

 Coping with Pressure and Setbacks

Enterprising and Performing

 Achieving Personal Work Goals and Objectives