Sales Support Administrator

The Role: Sales Coordinator (Appointment Confirmations & Scheduling)

Think Renewable is one of Australia’s dominant players in residential solar and battery solutions, with a growing national footprint. We’ve scaled quickly and we back our people with strong leadership, clear training, and real career progression.

This role is the “glue” between our field lead generation team and our Design Consultants . Your primary responsibility is to confirm booked appointments and schedule them accurately into calendars daily , ensuring the right customer is booked with the right consultant at the right time.

You’ll be on the phone a lot. You need to enjoy talking to people, be sharp with admin, and handle multiple stakeholders with calm, professional communication.

Key Responsibilities

• Confirm booked appointments via outbound calls (and follow-up messaging where required)
• Validate decision-maker details, site address, timing, and appointment expectations
• Schedule confirmed appointments into Design Consultants’ calendars daily
• Improve attendance / sit rates through diligence and proactive follow-up
• Maintain accurate notes and updates across internal systems/CRM
• Coordinate with lead generation, sales consultants, and leaders to resolve issues quickly
• Hit activity and quality KPIs (including 250 outbound calls per week minimum)

What We’re Looking For

• Confident communicator with strong phone presence and resilience
• Highly organised: fast, accurate scheduling and strong attention to detail
• Sales/admin mix: friendly but firm, able to drive outcomes
• High emotional intelligence: can manage multiple teams and priorities
• Comfortable in a KPI-driven role with high outbound call volumes
• Ideally based in/near Perth CBD and available full-time

Work Rights & Commitment

• Australian citizens / PR / full working rights preferred
• Working Holiday Visa may be considered only with a minimum 6-month commitment

Salary & Benefits

• $60,000 base + super
• OTE up to $70,000 (performance-based)
• Full-time role in our Perth CBD office
• Work alongside an established Sales Coordinator in a busy, supportive team
• Clear progression pathways for long-term growth
• Opportunity for travel for the right person (as the team scales nationally)

Start Date

We are looking to hire and onboard the right candidate ASAP.

How to Apply

• Apply via SEEK with your resume and a short cover note outlining your outbound calling experience (if any)
• Your availability and work rights
• Why you’re a strong fit for a fast-paced scheduling/coordination role