Job Description
POSTING DATE: Jan 8, 2025
- JOB FAMILY: Our stores
- LOCATION: CDMX, Mexico
**POSITION OVERVIEW**:
Reporting to the Store Manager/Director, the Sales Support Advisor (SSA) will partner with Moncler’s sales, operations, visual merchandising, and management teams to support the full life cycle of the client experience, ensuring a seamless and personalized experience for all clients. Embodying the Moncler values as well as the Moncler Client Promise, the SSA will be a knowledgeable and resourceful brand ambassador, projecting an elevated and positive image, both front of house (FOH) and back of house (BOH).
**RESPONSIBILITIES AND DUTIES**:
**Client Experience**
- Achieve individual and team objectives.
- Welcome every client and provide the best Client experience.
- Engage with clients to build relationships and develop a deep understanding of their needs.
- As instructed by store management, support Client Advisors in providing an exceptional client experien...
- JOB FAMILY: Our stores
- LOCATION: CDMX, Mexico
**POSITION OVERVIEW**:
Reporting to the Store Manager/Director, the Sales Support Advisor (SSA) will partner with Moncler’s sales, operations, visual merchandising, and management teams to support the full life cycle of the client experience, ensuring a seamless and personalized experience for all clients. Embodying the Moncler values as well as the Moncler Client Promise, the SSA will be a knowledgeable and resourceful brand ambassador, projecting an elevated and positive image, both front of house (FOH) and back of house (BOH).
**RESPONSIBILITIES AND DUTIES**:
**Client Experience**
- Achieve individual and team objectives.
- Welcome every client and provide the best Client experience.
- Engage with clients to build relationships and develop a deep understanding of their needs.
- As instructed by store management, support Client Advisors in providing an exceptional client experien...
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