Sales Support & Customer Service (Construction)

As a Sales Support & Customer Service, you play a key role in supporting our commercial team and ensuring a smooth, high‑quality customer experience. You guide clients and colleagues throughout the entire process - from technical information gathering to quotation and order follow‑up - so that every project runs efficiently and accurately.Your responsibilities include:

• Ensuring a seamless process from quotation to order, guaranteeing optimal customer satisfaction.


• Acting as the first point of contact for clients and serving as an internal ambassador for their needs.


• Preparing accurate and complete quotations in close collaboration with customers, collecting all technical and commercial information, and clarifying the proposed solution.


• Supporting the sales team by providing technical input, coordinating with internal departments, and ensuring correct routing of requests.


• Interpreting plans and gathering the neces...