Job Description

The Sales Support Associate plays a key role assisting Sales Consultants with answering phone calls, scheduling loaners and delivery appointments, preparing required documents and greeting Sales Consultant’s guests that visit the dealership. This person will also schedule port installed options, perform product demonstrations, vehicle test drive and selection, service and parts overview, inspect vehicles prior to delivery for quality control, and assist with vehicle delivery to customer including handling of delivery paperwork.

  • Answer and retrieve telephone message for assigned sales consultant
  • Assist sales customers with service appointments
  • Schedule loaners for sales & service customers
  • Manage vehicle loaners (check availability, reserve vehicles, and obtains proper paperwork)
  • Meet and greet sales customers in absence of sales consultant
  • Schedule port installed options, echomaster, and tint installation with VPC and outside vendors
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