Sales Support Coordinator

**About the role**:
- Manage campaigns, including planning, execution, and tracking.
- Collaborate with various teams to develop and implement strategies to increase pipeline.
- Analyze campaign performance and provide insights for improvement.
- Provide administrative assistance to sales teams to enhance productivity.
- Oversee daily assignments for the sales team, handle escalations, and follow-up activities.
- Update prospect information in CRM.
- Coordinate with other departments regarding customer issues (Customer Service, Professional Services, Solution Consulting, Proposition, Order team).
- Complete reporting and tracking of sales numbers, maintain databases (e.g., sales, usage, online vs. print content).
- Support implementation of new products/services.
- Process requests for trials.
- Act as a DCA escalation point and liaison with Customer Service to assist with customer-related issues, including complaints and technical support.
**About y...