Sales Support Executive (Logistics operations / Shipping docs)

Job Description

• Manage export shipments to customers and distributors, including drop and overseas shipments
• Prepare and handle shipping and commercial documents using the internal system
• Coordinate with the warehouse team for shipment arrangements
• Prepare required export certificates
• Submit Letter of Credit documents to the bank
• Work with external partners such as freight forwarders, customs agents, logistics providers, and delivery vendors
• Process purchase orders and shipping instructions for overseas vendors
• Negotiate shipping rates and contracts to control costs
• Plan and track inbound shipments from local and overseas suppliers
• Monitor loading and unloading costs
• Handle shipment issues such as shortages, incorrect deliveries, or defective items
• Prepare reports and support daily logistics operations
• Perform other related duties as assigned