Job Description
**MAIN PURPOSE OF THE ROLE**
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
**MAIN RESPONSIBILITIES**
• The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
**QUALIFICATIONS**
Education
Technical Diploma (± 12 years)
Experience/Background
No Experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email...
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
**MAIN RESPONSIBILITIES**
• The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
**QUALIFICATIONS**
Education
Technical Diploma (± 12 years)
Experience/Background
No Experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email...
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