Sales Support & Order Processing Coordinator

Overview

We are seeking a detail-oriented Sales Support & Order Processing Coordinator to manage incoming apparel and promotional product orders, coordinate artwork proofs with our design team, and ensure smooth order fulfillment from request to completion. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly via email, and enjoys owning processes end-to-end.

Key Responsibilities

• Monitor and manage incoming customer orders via email.
• Review order details for accuracy, including products, quantities, branding requirements, and deadlines.
• Send artwork requests and specifications to the internal art team for proof creation.
• Follow up on proofs, secure customer approvals, and move orders forward for production.
• Process approved orders in internal systems and coordinate with production teams or vendors as needed.
• Maintain clear communication with customers regard...