Sales Support Specialist

At HSI, we’re committed to making workplaces and communities safer, smarter, and more compliant.

We are seeking a Sales Support Specialist to support our Sales and Operations teams through a mix of recurring responsibilities and ad-hoc initiatives that help keep our commercial engine running smoothly. This role plays a key part in enabling sales efficiency, operational accuracy, and a positive customer experience.

Essential Functions

• Provide transactional sales support including credit card processing
• Ensure accurate and timely processing of invoice requests
• Enter all sales opportunities for transactional team
• Schedule customers into the MSHA classroom sessions
• Assist with customer chat inquiries when needed
• Answer OSHA line and transfer calls
• Assist with other MSHA-related efforts as requested
• Provide back-up support to Tier 1 customer service as needed...