Sales Support Specialist

Location: Lima, Peru (on-site)

Job Type: Full-Time

H&C Construction LLC, a U.S.-based residential remodeling company, is seeking a Sales Support Specialist to support our Sales Department by handling incoming calls, managing leads, scheduling appointments, and ensuring exceptional customer service for U.S. clients.

We are looking for a highly empathetic, communicative, and organized professional with C1 English level and experience in customer service and sales environments. This role is essential in ensuring timely follow-up of leads, effective appointment scheduling, and a strong first impression for all new clients.

The mission of this role is to maximize lead conversion through excellent communication, accurate tracking, and consistent follow-up across all incoming opportunities.

Key Responsibilities

• Manage incoming calls from U.S. clients, ensuring professional and empathetic customer service.
• Track, organize, and update a...