Job Description
Job Function: Software & Cloud The role:
Opportunity to join us as:
**Sales Support/Operations**
**SoftwareOne**
Scope: Full-time | S&C Marketplace Delivery | Location: MX city
**How a day-to-day would look like in this role.**
- Run customer communications, ensuring satisfaction and proactive engagement.
- Be responsible for case management, including quote handling and distributor differences.
- Build positive relationships with Account Managers and collaborate closely with the sales team.
- Understand the customer lifecycle to improve service delivery.
- Handle long-term assignments and critical issues optimally.
- Handle end-to-end procurement for software purchases, from needs assessment to sourcing and negotiation.
- Coordinate with all teams to ensure timely and high-quality delivery.
- Ensure compliance with procurement policies and procedures.
What we need to see from you:
- **
Education**: Bachelor’s degree in business administr...
Opportunity to join us as:
**Sales Support/Operations**
**SoftwareOne**
Scope: Full-time | S&C Marketplace Delivery | Location: MX city
**How a day-to-day would look like in this role.**
- Run customer communications, ensuring satisfaction and proactive engagement.
- Be responsible for case management, including quote handling and distributor differences.
- Build positive relationships with Account Managers and collaborate closely with the sales team.
- Understand the customer lifecycle to improve service delivery.
- Handle long-term assignments and critical issues optimally.
- Handle end-to-end procurement for software purchases, from needs assessment to sourcing and negotiation.
- Coordinate with all teams to ensure timely and high-quality delivery.
- Ensure compliance with procurement policies and procedures.
What we need to see from you:
- **
Education**: Bachelor’s degree in business administr...
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