Sales Team Lead

Roles & Responsibilities:

• Lead, manage, and motivate a telesales team to achieve daily, weekly, and monthly targets
• Monitor call quality, productivity, and conversion ratios
• Coach and train team members to improve performance and customer engagement
• Handle team attendance, rostering, and performance reviews
• Maintain MIS reports and sales dashboards
• Ensure compliance with company sales processes and quality standards
• Support business growth through effective lead management and follow-ups

Mandatory Requirements:

• Minimum 3 years of experience in B2C Telesales
• Proven team handling / people management experience
• Fluent in Tamil (mandatory)
• Strong communication and leadership skills
• Target-driven and re...