Sales Team Lead

Work Timings: 10:00 AM 7:00 PM Working Days: Monday to Saturday, excluding public holidays Work Mode: Work from Office Location: IIDE Corporate Office, Lower Parel Reports to: Manager Sales About IIDE IIDE is Indias most trusted digital marketing business school, offering government-recized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape. About the Role As a Sales Team Lead at IIDE, you will be responsible for leading a small team of sales counselors and driving enrollment targets for our programs. You will play a hands-on role in sales execution while supporting team performance through coaching, daily monitoring, and process adherence. This role is ideal for a sales professional with strong people management skills, a data-driven mindset, and the ability to balance individual contribution with team leadership. What Youll Do Sales Target Achievement & Execution Achieve assigned individual and team enrollment and revenue targets. Drive lead conversion through active calling, follow-ups, and deal closures. Monitor lead aging and ensure timely follow-ups by team members. Maintain hygiene and accuracy across the sales funnel. Sales Process Execution & Improvement Execute sales strategies and campaigns as defined by sales leadership. Support cross-selling and upselling initiatives within the team. Share regular feedback on lead quality, student behaviour, and market trends. Ensure consistent and effective usage of CRM tools by the team. Team Supervision & Coaching Lead, guide, and motivate a team of 510 sales counselors. Conduct regular coaching sessions on call quality, pitching, objection handling, and closures. Set daily and weekly activity goals and track individual performance. Support onboarding and training of new team members. Reporting & Quality Control Track and report key performance metrics including conversions, productivity, and revenue. Conduct call audits and quality checks to maintain sales standards. Ensure proper lead allocation and utilisation through regular CRM audits. Collaboration & Support Work closely with marketing teams to improve lead conversion and campaign outcomes. Contribute to continuous improvements in sales processes and team productivity. Take on additional responsibilities as assigned by sales leadership. Requirements Who You Are Must-Have: Minimum 46 years of experience in sales, preferably in EdTech, education, or service-based industries. At least 12 years of experience leading or mentoring a sales team. Strong understanding of sales funnels, conversion metrics, and pipeline management. Excellent communication, coaching, and people management skills. Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.). Strong objection handling and negotiation abilities. Should Have: Experience executing sales strategies and meeting aggressive targets. Ability to analyse performance data and create actionable insights. Familiarity with sales automation tools and reporting dashboards. Nice to Have: Exposure to cross-functional collaboration with marketing or operations teams. Experience working in high-volume telesales environments. Certifications or training in sales leadership or team management.

4-5 years
Skills & Requirements: - 1 - 7 years of experience in academic counseling / sales / admissions (edtech preferred). - Strong communication & presentation skills (English proficiency a must). - Proven track record of meeting & exceeding sales/ conversion targets. - Ability to handle student objections and build trust through consultative counseling. - Target-driven, with strong follow-up and closing skills. - Proficiency in CRM tools, Google Suite. - Passion for education and guiding students in making career choices.