Job Description

About the Role

The Sales Trainer will be a key driver in maximizing sales effectiveness and quality across our BPO partner network. This role will work closely with the Community Operations Learning team and, crucially, will partner with Digital Sales Operations to ensure training programs are aligned with strategic sales goals, process efficiency, and performance metrics.

The ideal candidate for the Sales Trainer role brings deep sales enablement expertise and a strong commitment to elevating revenue performance. They model high standards of sales excellence and consistently inspire better execution through their knowledge and craft. This Sales Trainer will spend dedicated time traveling and conducting Train-the-Trainer (TTT) sessions in our Outsourcing BPO Partners.

What You'll Do

  1. Lead trainings and TTT sessions for BPO trainers on the 10-day onboarding, evergreen modules, and initiative launches.
  2. Ensure that facilitation guid...

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