Job Description
The Salesforce Administrator is responsible for owning aspects of our SFDC instance related to our end‑to‑end sales, customer success and customer support journey. You will optimize sales motions and internal customer experience by enhancing tools, processes and data. You’ll design, configure and deploy innovative solutions in our SFDC instance and other tools in our Sales tech stack to deliver a best‑in‑class sales and customer success experience. You’ll manage a portfolio of projects, sprint items, “hot fixes” and day‑to‑day tasks that are critical to ensure business continuity and growth. You’ll collaborate with Sales, Marketing and Finance teams on cross‑functional initiatives to gather requirements, scope work and execute deliverables. You’ll serve as a functional owner of SFDC Sales, Service and CPQ components and work directly with stakeholders, project managers and analysts to understand business needs and translate them into functional and technical require...
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