Job Description
Are you a Salesforce expert with a knack for optimizing systems, managing content, and integrating solutions? We're looking for a talented Salesforce Administrator to oversee our Salesforce CRM platform, with a strong focus on knowledge base management, integrations, and enhancing user experience.
Responsibilities
Salesforce Administration: Manage user roles, permissions, profiles, and workflows. Ensure smooth day-to-day operations and system performance.
Knowledge & Content Management: Build and maintain a comprehensive Salesforce knowledge base for both self-service and support teams. Oversee management of sales documents, customer records, and related content with version control.
System Integration: Coordinate integrations with third-party applications. Troubleshoot and resolve integration and system issues effectively.
AI & Automation: Support the adoption of AI tools l...
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