Job Description

Responsibilities

  • Execute the Vision: Partner closely with the Head of Revenue Operations to translate the strategic framework for Salesforce into concrete technical solutions and workflows.
  • System Overhaul & Rebuild: Take the lead on executing a full-scale audit and overhaul of our Salesforce environment, systematically addressing and dismantling legacy setups and technical debt.
  • Workflow Automation: Design, build, and maintain robust automated workflows that create a seamless, data-driven connection between our customer acquisition and retention processes.
  • Platform Management: Manage the day-to-day administration, maintenance, and security of the Salesforce platform, ensuring its stability and performance.
  • User Enablement & Support: Serve as the primary point of contact for Salesforce support, providing training and assistance to users across the organization to drive adoption and bes...

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