Job Description
We are seeking a detail-oriented and collaborative Salesforce Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate will have a strong background in business process analysis, hands-on Salesforce experience, and a passion for delivering scalable CRM solutions aligned with business goals.
Key Responsibilities:
- Engage with stakeholders to gather, document, and analyze business requirements and current workflows.
- Translate business needs into functional specifications, user stories, and Salesforce solution designs.
- Partner with Salesforce administrators and developers to configure Salesforce objects, automation (Flows/Workflows), validation rules, and dashboards.
- Support testing activities, including User Acceptance Testing (UAT), regression testing, and issue resolution.
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