Job Description

Role: Salesforce Senior Business Analyst
Location: Hyderabad (Hybrid)
Experience Required: 6+ years (with minimum 4+ years as a Salesforce Business Analyst)
Preferred Certifications: Salesforce Administrator, Salesforce Business Analyst, Salesforce Sales Cloud / Service Cloud Consultant, Platform Developer I
Roles and Responsibilities:
Partner with business teams to gather, analyze, and document functional & non-functional requirements.
Conduct requirement workshops, stakeholder meetings, and brainstorming sessions with development teams.
Prepare detailed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
Design process flow diagrams , data flow diagrams , and visual workflow charts to support business understanding.
Implement Salesforce configuration changes including Flows, Fields, Page Layouts, Record Types, Custom Settings, Dashboards, and Reports.
Perform business process modelling, data modelling, and system analysis to ...

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