Salesforce Business Analyst

We are seeking an experienced Salesforce Business Analyst to support and scale our Salesforce ecosystem across the enterprise. The ideal candidate will analyze business needs, translate requirements into effective Salesforce solutions, and guide the adoption of strategic Salesforce capabilities.

Key Responsibilities

Requirements Gathering & Analysis

• Engage with business stakeholders to understand and document processes, requirements, and challenges.
• Analyze business needs and translate them into detailed user stories, functional specifications, and acceptance criteria.
• Facilitate workshops and working sessions to capture detailed Salesforce requirements.
• Convert business requirements into scalable and effective Salesforce solutions.
• Configure core Salesforce features: objects, fields, flows, validation rules, page layouts, record types, etc.
• Recommend platform best practices and ensure alignment with enter...