Job Description

Overview


Salesforce Business Analyst role at J&M Group. The position involves a mix of Salesforce administration/configuration work and business analysis, with the expectation to work across Salesforce activities (BA and some Admin work).



Responsibilities



  • Perform a mix of Business Analysis tasks and Salesforce administration/configuration work on the local Salesforce portal.

  • Engage in multiple SFDC activities including requirements gathering, process mapping, and workflow/form customization.

  • Collaborate with stakeholders to translate business needs into Salesforce solutions.



Qualifications



  • Experience as a Salesforce Business Analyst or SFDC Admin/BA Admin role.

  • Ability to handle both BA activities and Salesforce administrative tasks.

  • Excellent communication and stakeholder management skills.

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