Salesforce Developer - Service Cloud

Overview

Job Description: Salesforce Application Developer will be responsible for designing, developing, and supporting scalable solutions across Service Cloud & Experience Cloud communities. This role will focus on building and enhancing Service Cloud automation processes, and customer/partner portal experiences. The developer will collaborate with cross-functional teams to deliver user-centric solutions through custom development, configuration, and system integration. Ideal candidates will have strong technical expertise in Apex, Lightning Web Components, and Salesforce platform capabilities. The ideal candidate brings an AI-first mindset, leveraging Salesforce AI and Agentic AI tools to enable intelligent customer engagement, predictive performance insights, dynamic content delivery within community portals, and automation of onboarding and case management workflows. Experience with Einstein AI, AI-powered knowledge recommendations, and generative AI for content cre...