Job Description

JOB DESCRIPTION

Job Title: Salesforce Community Developer – Experience Cloud Expertise

Job Overview

We are seeking a highly skilled Salesforce Community Developer with strong hands-on experience in Experience Cloud to design, develop, and enhance customer- and partner-facing community portals. The ideal candidate will have deep technical expertise in community architecture, Lightning development, and user experience customization, along with a solid understanding of business processes related to customer self-service and partner collaboration.

Key Responsibilities

  • Design, build, and customize Salesforce Experience Cloud sites using Experience Builder and standard templates.
  • Develop responsive and user-friendly community pages leveraging LWC, Aura Components, HTML, CSS, and JavaScript .
  • Implement and customize login flows, Apex controllers, and Salesforce Flows to support complex business logic.
  • Configure guest user access , sharing settings, and security controls for public-facing and authenticated pages.
  • Integrate external systems using REST/SOAP APIs , ensuring seamless data exchange for community users.
  • Implement audience targeting, personalization, branding , and custom themes within Experience Cloud.
  • Work closely with business stakeholders to translate community use cases (customer self-service, partner collaboration, etc.) into scalable technical solutions.
  • Support and optimize Case Management, Knowledge Articles, Chatter , and other community-specific features.
  • Ensure all configurations and customizations comply with GDPR/CCPA and data privacy guidelines.
  • Troubleshoot community performance, security issues, and provide continuing enhancements.

    • Required Technical Skills

  • Minimum 5+ years of work experience in Salesforce.com Projects.
  • Should be expertise in Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities
  • Should have 5+ years of experience in building Experience Cloud Sites.
  • Strong understanding of Experience Cloud architecture , templates, and best practices.
  • Proficiency in Community Builder for custom layouts and user experiences.
  • Advanced experience with Lightning Web Components (LWC) and Aura Components .
  • Hands-on skills in HTML, CSS, JavaScript , and responsive design principles.
  • Experience working with Apex , Flows , and custom login/authentication flows .
  • Familiarity with REST/SOAP APIs and integration patterns.
  • Solid grasp of guest user security , public access settings, and community permissions.

    • Desired Business Knowledge

  • Understanding of common community scenarios: customer self-service , partner collaboration , case deflection , and knowledge access .
  • Knowledge of platform features like Case Management , Knowledge Articles , Chatter , and digital engagement .
  • Experience implementing personalized experiences , branding, and audience segmentation .
  • Awareness of data privacy regulations (GDPR, CCPA) and compliance considerations in community design.

    • Required Certifications

  • Salesforce Platform Developer I
  • Salesforce Administrator
  • Salesforce Experience Cloud Consultant

    • Additional Preferences

  • Strong communication and collaboration skills.
  • Ability to work in an Agile environment.
  • Experience with CI/CD and version control is a

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