Job Description
About PlanBnext
PlanBnext is an on-demand IT support platform where verified experts solve real client issues remotely. Experts work flexibly alongside their full-time roles and get paid per resolved ticket.
Role Summary
We are looking for a Senior Salesforce Expert (8+ years) with strong hands-on skills across Salesforce Core + Salesforce Marketing Cloud (SFMC) to solve a specific, recurring problem: WhatsApp campaign tracking in SFMC is not working reliably , and we need accurate event visibility + reporting + attribution.
This is a ticket-based engagement , not a full-time job.
What you'll do (Responsibilites)
Own the troubleshooting end-to-end for SFMC WhatsApp campaign tracking
Ensure WhatsApp event tracking is correctly captured and reportable:
Sent / Delivered / Read / Replied / Failed
Validate and fix tracking across:
Journey Builder , Automation Studio , Tracking/Extracts , Data Extensions
Debug integration flow between:
SFMC ↔ Wha...
PlanBnext is an on-demand IT support platform where verified experts solve real client issues remotely. Experts work flexibly alongside their full-time roles and get paid per resolved ticket.
Role Summary
We are looking for a Senior Salesforce Expert (8+ years) with strong hands-on skills across Salesforce Core + Salesforce Marketing Cloud (SFMC) to solve a specific, recurring problem: WhatsApp campaign tracking in SFMC is not working reliably , and we need accurate event visibility + reporting + attribution.
This is a ticket-based engagement , not a full-time job.
What you'll do (Responsibilites)
Own the troubleshooting end-to-end for SFMC WhatsApp campaign tracking
Ensure WhatsApp event tracking is correctly captured and reportable:
Sent / Delivered / Read / Replied / Failed
Validate and fix tracking across:
Journey Builder , Automation Studio , Tracking/Extracts , Data Extensions
Debug integration flow between:
SFMC ↔ Wha...
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