Job Description
About the Role
We are seeking a hands-on Salesforce Field Service Lightning (FSL) Developer/Consultant to work with a US-based telecom client. This is a client-facing role requiring strong communication skills and deep expertise in FSL configuration and solution design, working closely with onshore stakeholders.
Key Responsibilities- Own end-to-end configuration and optimization of Salesforce Field Service Lightning
- Configure Work Orders, Service Appointments, Scheduling Policies, Dispatch Console, Service Territories, Skills, and Mobile Workforce
- Translate business requirements into scalable FSL solutions in collaboration with US onshore teams
- Support telecom field operations such as installations, repairs, and preventive maintenance
- Partner with developers on integrations and advanced customizations
- Lead solution walkthroughs, demos, and client discussions
- Ensure best practic...
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