Salesforce Lead Developer (Contact Center - Federal Contract)

Location: Washington DC metro area

Salesforce Lead Developer

Systems Integration, Inc. (SII)is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a

Salesforce Lead Developerto support a government-contracted contact center by leading the design, development, and maintenance of Salesforce solutions. This role ensures the platform is stable, secure, and optimized for daily operations, including case management, reporting, workflow automation, and integrations. The Lead Developer provides technical leadership, oversees development standards, and collaborates with program and operations teams to support mission-critical customer service functions.

Key Responsibilities:

- Lead the design and development of Salesforce solutions that support contact center operations.
- Build and maintain Apex code, Lightning Web Components (LWC), integrations, and automated workflows.
- Ensure data in...