Salesforce Marketing Solution Architect

Job Description

About the Salesforce Business Group  
Accenture's Salesforce Business Group is the part of Accenture Technology devoted to selling, delivering, and supporting Salesforce technology-based projects across Australia & New Zealand. Part of our global practice, our local and international ability is recognised unanimously as number 1 by Industry Analysts in their annual ratings on Salesforce consulting partners. We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana. We also bring our collective Accenture capability to our Salesforce work. We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.   

Beyond doing the most exciting and most significant projects with the best team, we are at the foundation an Ohana (meaning family). We believe we offer individuals a supportive home to grow your career no matter what your level of experience, speciality, gender, family situation, heritage, or life goals. And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it. You'll feel our team's difference from the moment you speak with us. We're proud of the culture that shines through.  

What else the job offers 

• A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery.  

• Over 300 of your Salesforce specialist peers, including 10 Certified Technical Architects, will aid your career growth whilst working with some of Australia's biggest brands on complex and ground-breaking projects. 

• Access to unlimited Salesforce certification vouchers across the entire Salesforce product catalogue 

• Attend formal and informal training, such as our Khumbu sessions, Ohana Meetings, My trailhead courses or our Delivery Lead, Technical Architect and Solution Architect certifications. 

• A merit-based structured career program - Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life. 

• Use in-house tools like our project management, estimators, security, code quality and DevOps tools. 

Job Summary:
We are seeking a highly skilled Salesforce Marketing Solution Architect to design, implement, and optimize Salesforce Marketing Cloud solutions for complex business processes. The ideal candidate will act as a Subject Matter Expert (SME), providing technical leadership, guiding teams, and collaborating with clients and cross-functional teams to ensure seamless integration and delivery of innovative marketing solutions.

Responsibilities:

• Act as a Salesforce Marketing SME, providing expertise in design, architecture, and implementation.

• Collaborate with client architecture teams and business stakeholders to define technical strategy, data models, integration patterns, governance, and scalability roadmaps.

• Design and build innovative, deliverable solutions for Single Customer View, segmentation, omni-channel activation, marketing campaigns and transactional communications.

• Support in pre-sales solutioning and proposal development, including effort itemisation and estimation

• Engage with multiple teams to provide guidance, resolve complex problems, and contribute to key architectural decisions.Lead and mentor team members, providing guidance on best practices, design decisions, and technical approaches.

• Conduct regular code reviews to maintain high-quality standards across projects.

• Stay updated on industry trends, Salesforce Marketing capabilities, and emerging technologies to drive continuous improvement.

• Ensure reliable, secure, and seamless data synchronization between CRM and Marketing Cloud.

Qualifications:

• Advanced proficiency in Salesforce Marketing Cloud Engagement and Personalization, including design, build and integration (proficiency in Salesforce Marketing Cloud Intelligence, Data Cloud and Agentforce Marketing a plus)

• 4+ years’ experience with design, build, integration, test and deployment of marketing campaigns and transactional communications in Salesforce Marketing Cloud platforms is a must.

• Strong expertise in HTML, CSS, AMPScript, JavaScript, Handlebars and SQL is required

• Proven experience as a Solution Architect or Consultant delivering complex marketing solutions on Salesforce Marketing Cloud Engagement and Personalization

• Strong understanding of marketing technology strategy, design patterns, integration patterns, data governance, and performance/scalability considerations.

• Demonstrated ability to collaborate with cross-functional teams and influence technical decisions.

• Excellent problem-solving, communication, and leadership skills.

Please note: Applicants must be Australian Citizens or Permanent Residents. Employer visa sponsorship is not available for this role.

Accenture Benefits
To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.
Progressive Employee Benefits – Australia 

Qualification

#LI-GM

Locations

Melbourne

Sydney

Additional Information

Equal Employment Opportunity Statement for Australia and New Zealand

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to   or contact us at +61 (Australia) or (New Zealand).

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at