Job Description
Key Responsibilities
Practice Leadership & Strategy
- Own and grow the Salesforce practice , including vision, roadmap, and execution
- Define service offerings across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, and Industry Clouds
- Build and manage practice P&L, utilization, margins, and growth targets
- Establish delivery standards, governance, and best practices
Pre-Sales & Client Engagement
- Act as a Salesforce SME and solution leader in client discussions and pre-sales
- Lead solution design, effort estimation, and proposal development
- Partner with sales leadership to drive pipeline, win deals, and expand accounts
- Build strong executive relationships with customers and Salesforce ecosystem partners
Delivery Excellence
- Ensure high-quality delivery across Salesforce implementations, integrations, and managed services
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