Job Description

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager.

Main duties:

  • Provide support in the pre-sales tasks of assigned accounts: solution design, estimation, planning, and assumptions. Share with the project team the client's vision, objectives, and expectations.

  • Assign and supervise team tasks, managing assignments, vacations, and absences during the project.

  • Manage project progress to ensure deadlines, scope, and budget are met.

  • Facilitate change requests to ensure all parties are informed of schedule and budget impacts.

  • Provide visibility of project progress to the client and Customer Success Manager (CSM). Lead follow-up meetings and steering committees.

  • Alert operations managem...

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