Job Description
The Regional Lead is focusing primarily on the success of our customers in the long term in the region. The right candidate will build positive client relationships (measured by NPS) before, during
RESPONSIBILITIES: Building a trusted relationship with Salesforce in the region Driving growth in existing and new accounts Managing engagements with customers Provide pre-sales expertise on specific deals Ensure that projects are successful (revenue, margin, CSAT) To achieve success, the Regional Lead will work closely with customers and the Carnac project managers to ensure that projects are delivered effectively and following the project methodology. The Regional Lead spends time with customers to identify opportunities for improvement and therefore has a responsibility to delivery additional revenue to VISEO. The engagement manager role requires strong communications skills and must be comfortable working with different teams at various levels of a business including senior leadership as well as have excellent organization skills. PROFILE : Minimum Bachelors Degree in any discipline. 10+ years’ experience in a large consulting environment Minimum 5 years of experience in Salesforce as Lead or Project Manager 6+ years prior experience leading projects built on integration platforms, preferably Salesforce, or any CRM Technology/Platform Expert business development skills as well as managing relationships with both clients and internal stakeholders Expert communication (verbal and written) Expert business operations (e.g., invoicing, SOWs, margins, utilization) Skilled at managing multiple clients Excellent mentoring and leadership skills
RESPONSIBILITIES:
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