Job Description
Overview
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. We are seeking a detail-oriented and strategic Salesforce Release Manager to oversee the planning, coordination, and execution of Salesforce releases across multiple environments. This role ensures that new features, enhancements, and bug fixes are delivered efficiently, safely, and with minimal disruption to business operations. The ideal candidate will have a strong understanding of Salesforce architecture, DevOps practices, and release governance.
Reporting to: Manager, Project Manager, CX. Role Type: Individual Contributor
Key Responsibilities
- Release Planning & Coordination
- Own the end-to-end release lifecycle for Salesforce, including sandbox refreshes, metadata deployments, and production releases.
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