Job Description
Req ID: 339709
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Service Cloud + AWS Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN).
'''e are seeking an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The ideal candidate will lead solution design, oversee technical delivery, and ensure successful implementation of cloud-based contact center solutions integrated with Salesforce Service Cloud. This role combines hands-on architecture, technical leadership, and stakeholder management.
Key Responsibilities
Service Cloud
Lead design and implementation of Service Cloud features: Case Management, Omni-Channel, Knowledge Base, Service...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Service Cloud + AWS Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN).
'''e are seeking an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The ideal candidate will lead solution design, oversee technical delivery, and ensure successful implementation of cloud-based contact center solutions integrated with Salesforce Service Cloud. This role combines hands-on architecture, technical leadership, and stakeholder management.
Key Responsibilities
Service Cloud
Lead design and implementation of Service Cloud features: Case Management, Omni-Channel, Knowledge Base, Service...
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