Job Description
Title: Salesforce Service Cloud
Location: Bangalore
Exp: Minimum 18 year(s) of experience is required
Job Description:
Key Responsibilities
Leadership & Program Management
Lead and manage large Salesforce transformation programs across Sales, Service, and Commercial CRM platforms.
Provide strategic direction and hands-on leadership to teams of 50+ resources, including architects, developers, QA, and analysts.
Act as a trusted advisor to senior stakeholders, ensuring alignment between business goals and technology delivery.
Own delivery governance, risk management, and escalation across multiple workstreams.
Salesforce Cloud & Architecture
Drive end-to-end Salesforce cloud implementations including Sales Cloud, Service Cloud, and industry-specific CRM solutions.
Ensure scalable, secure, and compliant Salesforce architecture aligned with enterprise standards.
Ove...
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