Job Description
About Us
Planck Technologies is a company specialized in Software Development, dedicated to shaping futures and creating value through innovative IT solutions. By expanding teams and offering a comprehensive range of services from Software Development and Infrastructure Management to Cybersecurity we empower clients with all the expertise they need in one place. Inspired by the principles of quantum physics, we push beyond traditional boundaries to deliver customized solutions that redefine the IT landscape and drive shared success.
What will you do?
Lead the solution architecture for service-related features, including Case Management, Omni-Channel routing, and Entitlements.
Design and develop advanced process automation using Salesforce Flow and asynchronous Apex to streamline service workflows.
Build intuitive and efficient interfaces for the Service Console using Lightning Web Components (LWC), reducing manual effort and swivel-chair activity for agents.
Implement...
Planck Technologies is a company specialized in Software Development, dedicated to shaping futures and creating value through innovative IT solutions. By expanding teams and offering a comprehensive range of services from Software Development and Infrastructure Management to Cybersecurity we empower clients with all the expertise they need in one place. Inspired by the principles of quantum physics, we push beyond traditional boundaries to deliver customized solutions that redefine the IT landscape and drive shared success.
What will you do?
Lead the solution architecture for service-related features, including Case Management, Omni-Channel routing, and Entitlements.
Design and develop advanced process automation using Salesforce Flow and asynchronous Apex to streamline service workflows.
Build intuitive and efficient interfaces for the Service Console using Lightning Web Components (LWC), reducing manual effort and swivel-chair activity for agents.
Implement...
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