Job Description

Job details
**Employment Type**:
Full-Time
**Location**:
San Pedro Garza Garcia, Nuevo Leon, Mexico
**Job Category**:
Information Systems
**Job Number**:
WD
**Job Description**:
What you will do?
The Salesforce Service Max Technical Lead DevOps oversees the daily support and administration of our Salesforce CRM, including ServiceMax. You will lead and coordinate the DevOps team, providing technical guidance and support in the delivery of solutions within an agile DevOps environment. Additionally, you will collaborate with cross-functional teams, including project managers, business analysts, and technical architects, to ensure the DevOps team meets business needs and adheres to best practices.
How you will do it?
Oversee the daily operations, maintenance, and support of Salesforce and ServiceMax systems, ensuring high availability and reliability.
Lead and coordinate the handling of incidents and service requests efficiently, ensuring timely r...

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