Salesforce Support Lead Engineer 2601

About the Role:
We are seeking a skilled Salesforce Support Lead Engineer with a strong background in Salesforce Service Cloud and advanced technical skills. This is a fantastic opportunity for someone who is proactive, a team player, and can demonstrate empathy in a collaborative environment.

Key Responsibilities:

• Lead Level 2/Level 3 Support incidents.
• Design, build, and configure applications aligned with business requirements.
• Act as a Subject Matter Expert (SME), managing the team’s performance and making key decisions.
• Develop and implement tailored Salesforce Service Cloud solutions.
• Collaborate with cross-functional teams to ensure seamless integration with other systems.
• Provide technical expertise and support throughout Salesforce Service Cloud implementations.
• Analyze and optimize the performance of Salesforce solutions to ...