Job Description
Job Description:
• Strong in Salesforce Sales, Service and Experience cloud.
• Strong Knowledge and understanding of Salesforce - LWC, Aura, Apex Classes, Controllers and Triggers, Process Builder, Workflow, Formula's, Visualforce etc.
• Understand requirements and implement minor enhancements using the above Salesforce technologies.
• Strong in reading and reviewing Custom code developed in salesforce, troubleshooting issues and resolving tickets and requests.
• Coordinate with the offshore team, work closely with them on incidents and request and ensure that SLA's defined in Contract are met (P, P, P and P).
• Troubleshoot and Analyze Incidents and Tasks, perform root cause analysis and coordinate with users to bring it to closure;
• Create Knowledge Articles and share with Level support team to help resolve incidents and tasks quickly with less reliance on Level ;
• Supporting releases, new features and providing necessary ...
• Strong in Salesforce Sales, Service and Experience cloud.
• Strong Knowledge and understanding of Salesforce - LWC, Aura, Apex Classes, Controllers and Triggers, Process Builder, Workflow, Formula's, Visualforce etc.
• Understand requirements and implement minor enhancements using the above Salesforce technologies.
• Strong in reading and reviewing Custom code developed in salesforce, troubleshooting issues and resolving tickets and requests.
• Coordinate with the offshore team, work closely with them on incidents and request and ensure that SLA's defined in Contract are met (P, P, P and P).
• Troubleshoot and Analyze Incidents and Tasks, perform root cause analysis and coordinate with users to bring it to closure;
• Create Knowledge Articles and share with Level support team to help resolve incidents and tasks quickly with less reliance on Level ;
• Supporting releases, new features and providing necessary ...
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