Salesforce Technical Architect

Salesforce Technical Architect

Remote - CanadaEngineering /Full-time /RemoteWho we are:At Mediafly, we help the world’s top revenue teams work smarter and achieve measurable impact. Our platform brings together sales enablement, content, and performance insights so sellers have the coaching, tools, and intelligence they need to succeed. By weaving value selling into every workflow, we empower teams to accelerate deal cycles, boost win rates, and prove ROI.For you, that means joining a company where innovation meets purpose—where your work helps businesses deliver more meaningful buyer experiences and drives results that truly matter. You’ll be part of a collaborative, growth-focused team that values expertise, creativity, and human connection.Mediafly is looking for an experienced Technical Architect with deep Salesforce expertise to help drive the next phase of innovation across our platform. In this pivotal role, you’ll design secure, scalable, and impactful solutions that align with client needs while supporting Mediafly's long-term product vision.You are a strategic thinker and hands-on problem solver, equally comfortable crafting high-level architecture and diving into development. With a strong command of Salesforce best practices and API-based integrations, you thrive in complex environments and are passionate about building systems that scale reliably.This is a high-impact leadership position that plays a key role in advancing product growth, ensuring cross-functional alignment, and upholding technical excellence across the organization.

Responsibilities of a Salesforce Technical Architect:

Lead technical design sessions, define and document Salesforce-based solutions, and create architectural blueprints that align with product goals and bridge gaps between current and target states.

Provide oversight and governance for engineering projects, offering technical guidance and mentorship to development teams to ensure adherence to architectural standards and best practices.

Design and develop custom solutions using Salesforce technologies such as Apex, Visualforce, Lightning Components, and Lightning Web Components.

Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications.

Provide technical guidance and mentorship to development teams, ensuring adherence to Salesforce best practices and coding standards.

Help define coding standards and lead code reviews to ensure quality, performance, and use of proper design patterns for scalable and maintainable Salesforce solutions

Stay current with Salesforce releases, features, and industry trends, and evaluate their potential impact on our solutions.

Lead technical discussions and present solution designs to both technical and non-technical stakeholders.

Drive continuous improvement initiatives to enhance our development processes and methodologies.

We would love to work with you if you have:

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

9+ years of CRM experience, with at least 6 years on the Salesforce platform.

Salesforce certifications: Application Architect & System Architect required. CTA - Highly preferred.

Deep expertise across the Salesforce suite: Sales, Service, Marketing, and Experience (Community) Clouds.

Proven ability to design performant, scalable Salesforce solutions for large data volumes.

Strong understanding of data architecture, sharing models, visibility rules, and platform limits.

Proficiency in Salesforce development (Apex, Visualforce, Lightning Components, LWC).

Experience with Salesforce integration patterns and tools (REST/SOAP APIs, middleware like MuleSoft or Dell Boomi).

Working knowledge of cloud storage and eventing platforms (Azure Event Hub, AWS S3).

Familiarity with release and environment management, version control, and CI/CD workflows.

Experience with Agile methodologies and tools (, JIRA, Scrum).

Preferred: Experience with containerized and microservices-based architectures (, Docker, Kubernetes, Kafka, MQTT).

Salesforce Platform Expertise

Expert-level knowledge of the Salesforce product suite: Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Data Cloud

Deep experience with Salesforce development technologies: Apex, Visualforce, Lightning Components, and LWC

Strong understanding of: Data sharing, record visibility, and platform architecture

Integration patterns: REST/SOAP APIs, Platform Events, Named Credentials

AI & Data Architecture

Proven experience designing and deploying AI/ML solutions integrated with Salesforce (3+ years).

Strong knowledge of AI architecture, including pipeline design, model lifecycle (versioning, retraining, explainability), and operational monitoring.

Hands-on experience with:

Einstein GPT, Einstein Discovery, CRM Analytics, and Salesforce Data Cloud

Generative AI, NLP, and predictive modeling use cases

Proficient in AI/ML frameworks and programming languages (, Python, TensorFlow, PyTorch).

Understanding of data management, big data platforms, and data privacy/compliance (, GDPR, HIPAA).

Infrastructure & DevOps

Familiarity with cloud platforms (Azure, AWS) and storage solutions (, Event Hub, S3, Blob Storage).

Knowledge of environment and release management: Version control, deployment pipelines, and CI/CD best practices

Preferred: Experience with containerized environments (Kubernetes, ECS, Docker)

Preferred: Exposure to microservice messaging platforms (Kafka, MQTT)

Agile & Delivery

Comfortable working in agile environments using tools like JIRA, Confluence, and Git-based workflows.

Strong collaboration and communication skills for working across cross-functional teams and translating technical solutions into business value.

$160,000 - $200,000 a yearAt Mediafly/Dooly, we believe that pay transparency is essential to building trust, promoting fairness, and driving equity in the workplace. By openly sharing salary ranges in our job postings, we aim to empower candidates with clear expectations and ensure that all employees are valued for their contributions. This commitment reflects our dedication to fostering an inclusive culture where everyone has access to opportunity and growth. We believe that transparency not only strengthens our hiring process but also reinforces our core values of integrity, accountability, and respect.The salary range listed is a typical starting point for this role, but at Mediafly, your potential doesn’t stop there! We believe in rewarding talent, curiosity, and impact, which means there’s plenty of room to grow your career, and your compensation, over time. Join us, and you’ll have the chance to take on new challenges, expand your skills, and advance in ways that reflect your contributions and ambition.Location and Work SetupThis is a 100% remote position with a collaborative team that values flexibility and trust. We use modern communication and collaboration tools to stay connected and productive across time zones.Why Mediafly/Dooly?Remote based in CanadaFlexible working hoursGenerous Paid Time OffCompetitive SalaryHealth BenefitsTransparent Career PathsGenerous Paid Parental LeaveRemote Stipend