Job Description
<p>- As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.<br/><br/>- We are seeking a Senior Business Operations Analyst to join our Renewals Business Operations team and drive process and technical transformations of our renewals organization.<br/><br/>- This role focuses on enabling our Renewal Account Executives (RAEs) to move towards proactive, relationship-driven customer lifecycle management.<br/><br/>- The ideal candidate combines strong technical skills with business operations expertise and thrives in a fast-paced, high-growth B2B SaaS environment.<br/><br/> In this role, you will:<br/><br/>- Design and manage comprehensive lifecycle management process and systems to support renewal sales cycles.<br/><br/>- This includes automated task assignment, risk controls, dashboard/workflow tooling in Salesforce and -Gong that enable R...
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