Job Description

Overview

The Role will engage with various upgrade/migration projects to support multiple SAP Applications globally across all sectors (AMESA, APAC, NA, Europe, LATAM) including PGT program. The resource will be hands-on and also work with key contacts of the vendors and competencies globally to ensure successful delivery of Upgrade/Migration. This role will also be responsible for technical implementation of (SAP Cloud Apps/BTP) projects as well

Responsibilities

Responsible for the delivery of high-quality technical solution and delivery for all SAP solution across all sectors (AMESA, APAC, NA, Europe, LATAM) including support PGT program. This role will manage multiple complex technical deliveries/projects across SAP application landscapes across multiple geographies and partner with other IT orgs (such as infrastructure, enterprise architecture, ITOPS, etc.) to plan and deliver comprehensive environment for each project. This includes build new SAP severs, installing or upgrading existing SAP instances, and providing all SAP Basis function support. Following global standards and ensuring tight integration with the global delivery team

Expert hands-on SME in Upgrades/Migrations

  • Works with other Upgrade leads/Global leads and gets guidance from global teams for standards and direction
  • Leads team's work with customers and IT partners to identify and resolve issues within defined SLAs
  • Provides outstanding customer service to direct and indirect customers
    • Qualifications
  • Bachelor's degree in computer science or engineering or Equivalent
  • 8+ years of hands-on System Admin in SAP.
  • S/4 HANA, PO, TPM, EP, CARAB, Fiori, SAP ABAP and Java stacks, Migrations, S/4 Conversion, Upgrades, Azure Cloud Experience will be preferred
  • Must be able to work as a Lead or also as an Individual Contributor with expertise in Hands-on in Upgrades/Migrations
  • Experience in Databases and various operating systems. Knowhow of Infrastructure including Datacenter operations and Network
  • Expert of Migrations and Upgrades
  • Expert of HA/DR setup
  • Knowledge of integration points between business processes
  • Demonstrated ability to effectively communicate with all levels of the organization.
  • Ability to work flexible hours based on varying business requirements
  • Solves highly complex problems within the work team
  • Provides outstanding customer service skills to direct and indirect customers
  • Knowledge and experience in following tools, disciplines and processes are preferred: SAP upgrades, SAP Solution Manager, SAP ChaRM, ITIL tools & processes, MS Office products, project implementation and production support experience

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