SAP Operations Manager

## # **Key Responsibilities*** Lead, mentor, and develop technical teams responsible for SAP operations, batch processing, and system maintenance.* Manage team performance, capacity planning, and resource allocation across global SAP operations.* Foster a culture of continuous improvement, technical excellence, and operational discipline.* Conduct regular performance reviews, career development discussions, and skills assessments.* Build and maintain strong cross-functional relationships with SAP development, infrastructure, and business teams.* Oversee day-to-day SAP operational activities, including system monitoring, incident management, and problem resolution.* Ensure SAP systems maintain optimal availability, performance, and reliability across development, quality, and production landscapes.* Manage operational escalations and serve as the primary point of contact for critical SAP incidents.* Define and monitor operational KPIs and SLAs, ensuring consistent service delivery to bu...