Job Description
Overview
Join a leading Utilities organisation as a SAP Architect, shaping how SAP CRM and Salesforce support complex utility customer journeys, from sales through fulfilment and ongoing service.
Responsibilities
- Conduct architecture reviews and ensure alignment to agreed standards and patterns
- Provide functional and technical guidance across SAP CRM, Salesforce, and related platforms
- Design, develop, and implement scalable solutions that support evolving business needs
- Lead PoCs and MVPs to showcase emerging technologies and customer journey improvements
- Maintain clear, current architecture and solution documentation, including impacts of change
- Support incident, escalation, and complaint management with robust root cause analysis
About You
You blend deep utilities domain knowledge with hands on SAP ISU architecture experience and clear communication.
- Demons...
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