SAP Support Sub-Team Lead

Were Hiring: SAP Support Sub-Team Lead

Location: Chennai
Work Mode: Onsite
Employment Type: Permanent
Job ID: RYV638RR

About the Company
Oxydata Software Sdn Bhd is a 100% Malaysian-owned IT company established in 2006, and a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms. We deliver IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development, supporting large-scale digital and ERP transformation initiatives for global clients.

We are seeking an experienced SAP Support Sub-Team Lead to ensure the stability, performance, and continuity of a legacy SAP ERP environment during a critical transition to a modern digital platform. This role combines people leadership with hands-on SAP expertise (~50%), supporting global business operations.

What You'll Do

Leadership & People Management

• Lead, coach, and mentor a growing SAP support sub-team (initially 5 consultants)
• Conduct regular 1:1s focused on performance, career development, and well-being
• Build a collaborative, inclusive, and high-performing team culture
• Manage performance through goal setting, feedback, and evaluations

Team Operations & Delivery Management

• Ensure timely and effective SAP support across multiple modules
• Oversee workload balancing, task prioritization, and resource allocation
• Coordinate daily support activities and track delivery progress
• Support hiring and onboarding as the team expands
• Enable cross-functional collaboration with global teams

Hands-On SAP Expertise (~50%)

• Resolve incidents and troubleshoot complex SAP issues
• Handle service requests and small change requests
• Perform functional design, documentation, and enhancements
• Support testing, validation, and deployment activities
• Collaborate with business users and technical teams
• Current high-demand module: Quality Management (QM)

Communication & Collaboration

• Engage with business stakeholders, Functional Leads, and Product Managers
• Communicate delivery status, risks, and improvement plans clearly
• Work effectively in a multicultural, global environment

What You Bring

Must-have:

• Proven leadership experience in SAP support team management
• Strong expertise in at least one SAP module: PM, QM, EWM, or Master Data
• Experience handling complex incidents, integrations, and support scenarios
• Solid background in SAP support operations and service delivery
• Excellent communication and interpersonal skills
• Minimum 12 years of overall SAP experience

Nice-to-have:

• SAP certifications in relevant modules
• Knowledge of SAP integrations, architecture, and enhancement frameworks
• Strong planning, analytical, and multitasking capabilities
• Experience working with international and distributed teams

Education:

• Bachelors or Masters Degree
• Fluent in written and spoken English

Why Join Us

• Leadership role with real impact on global SAP operations
• Opportunity to shape and grow a high-performing SAP support team
• Exposure to complex, highly integrated SAP landscapes
• Long-term career growth in enterprise digital transformation projects

Apply Now: http://www.careers-page.com/oxy/job/RYV638RR
Reach out: [email protected]
Explore more roles: https://oxydata.my/jobs/

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