Job Description
**We help the world run better**
Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for
business software, SAP helps companies and organizations in more than 25 industries
to run better.
**PURPOSE AND OBJECTIVES**
Technical Support (TS) Procurement team supports the SAP Intelligent Spend and Business Network (ISBN) product areas of SAP Business Network, SAP Ariba and SAP Fieldglass within the Customer Support organization.
The Senior Customer Support Engagement acts as the voice of the customer in the portfolio. S(He) leverages customer experience feedback to drive changes within products and processes and sponsors long term customer relationships.
**EXPECTATIONS AND TASKS**
**Strategic Responsibilities**
- Interpret the reality of the customer experience into iterative change within the Technical Support organization.
- Maintain a balanced...
Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for
business software, SAP helps companies and organizations in more than 25 industries
to run better.
**PURPOSE AND OBJECTIVES**
Technical Support (TS) Procurement team supports the SAP Intelligent Spend and Business Network (ISBN) product areas of SAP Business Network, SAP Ariba and SAP Fieldglass within the Customer Support organization.
The Senior Customer Support Engagement acts as the voice of the customer in the portfolio. S(He) leverages customer experience feedback to drive changes within products and processes and sponsors long term customer relationships.
**EXPECTATIONS AND TASKS**
**Strategic Responsibilities**
- Interpret the reality of the customer experience into iterative change within the Technical Support organization.
- Maintain a balanced...
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