Job Description
Description
Role : Senior Product Manager - Business Platforms
Location : Pune (Baner)
Product Scope : Internal Platforms used across Business Verticals
About the Role internal platforms are mission-critical to scale our High-Tech + High-Touch model. This role exists to eliminate operational friction, codify undocumented workflows, and convert ground realities into scalable digital systems - without waiting for business teams to handhold. This is not a PRD-only role. You are expected to discover, define, and decide.
Key Responsibilities
Role : Senior Product Manager - Business Platforms
Location : Pune (Baner)
Product Scope : Internal Platforms used across Business Verticals
About the Role internal platforms are mission-critical to scale our High-Tech + High-Touch model. This role exists to eliminate operational friction, codify undocumented workflows, and convert ground realities into scalable digital systems - without waiting for business teams to handhold. This is not a PRD-only role. You are expected to discover, define, and decide.
Key Responsibilities
- Product Discovery & Workflow Ownership :
- Independently identify missing, broken, or manual workflows across internal platforms.
- Perform competition & industry research (NBFCs, fintech ops tools, rural finance players) to identify proven patterns.
- Deeply analyse :
- Internal support tickets (L1/L2)
- Ops escalations
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