Job Description
**Join Our Team at Gainsight**:
**Who We Are**:
Gainsight is not just a software company - we’re the driving force behind the Customer Success movement. Our innovative platform helps businesses keep their customers happy and successful, fueling growth and loyalty. We proudly serve hundreds of companies worldwide and have earned our reputation as “The Customer Success Company.” Our people-first approach has even been recognized on the big stage - we clinched the #1 Best Place to Work on Glassdoor in 2023. Simply put, we believe businesses can win by putting people first, and we prove it every day. This position is onsite in Mexico City.
**_Job Description _**
As a Scaled Customer Success Manager, you’ll support a portfolio of 75-150+ clients in Gainsight's Scaled segment. Key priorities include leveraging automation and scalable processes to manage risk, drive adoption, and ensure customer outcomes leading to renewals, expansion, and advocacy.
- What You'll Do _
- Esta...
**Who We Are**:
Gainsight is not just a software company - we’re the driving force behind the Customer Success movement. Our innovative platform helps businesses keep their customers happy and successful, fueling growth and loyalty. We proudly serve hundreds of companies worldwide and have earned our reputation as “The Customer Success Company.” Our people-first approach has even been recognized on the big stage - we clinched the #1 Best Place to Work on Glassdoor in 2023. Simply put, we believe businesses can win by putting people first, and we prove it every day. This position is onsite in Mexico City.
**_Job Description _**
As a Scaled Customer Success Manager, you’ll support a portfolio of 75-150+ clients in Gainsight's Scaled segment. Key priorities include leveraging automation and scalable processes to manage risk, drive adoption, and ensure customer outcomes leading to renewals, expansion, and advocacy.
- What You'll Do _
- Esta...
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