Job Description
Scaled Operations Manager
_corporate_fare_ Google _place_ Bengaluru, Karnataka, India; Hyderabad, Telangana, India
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Bengaluru, Karnataka, India; Hyderabad, Telangana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 7 years of experience in operations management, program management, or a similar role.
**Preferred qualifications:**
+ 5 years of relevant work experience in operations or program management.
+ Knowledge of the data labeling industry, including best practices, challenges, and quality assurance techniques.
+ Familiarity with AI/ML development life-cycles and the role of human-annotated data.
**About the job**
As a Scaled Operations Manager, you will lead multidisciplinary AI/ML programs within AI Data operations, strengthening cross-Google accountability and execution. In this role, you will plan requirements with internal customers, manage projects through entire life-cycle, and co-ordinate stakeholders across offices, time zones, and hemispheres while managing schedules, operations, and risks to ensure alignment on progress and deadlines.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Drive program outcomes for a portfolio of programs, focusing on efficiency, quality, and scalability. Design, launch, standardize, and continuously optimize end-to-end operational processes for various workflows.
+ Develop and implement frameworks for tracking and reporting on the delivery and quality of work, ensuring goals are met. Act as the first point of contact for volume management and deliverable tracking, coordinating across multiple Product Areas (PAs).
+ Ensure smooth execution of projects by proactively identifying and resolving bottlenecks and risks. Utilize data analysis to monitor performance, identify trends, and drive operational improvements.
+ Develop and maintain documentation, best practices, and playbooks for operations.
+ Partner with cross-functional teams, including engineering, product management, and technical writers, to enhance tooling and support for operations program.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.
_corporate_fare_ Google _place_ Bengaluru, Karnataka, India; Hyderabad, Telangana, India
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Bengaluru, Karnataka, India; Hyderabad, Telangana, India** .
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 7 years of experience in operations management, program management, or a similar role.
**Preferred qualifications:**
+ 5 years of relevant work experience in operations or program management.
+ Knowledge of the data labeling industry, including best practices, challenges, and quality assurance techniques.
+ Familiarity with AI/ML development life-cycles and the role of human-annotated data.
**About the job**
As a Scaled Operations Manager, you will lead multidisciplinary AI/ML programs within AI Data operations, strengthening cross-Google accountability and execution. In this role, you will plan requirements with internal customers, manage projects through entire life-cycle, and co-ordinate stakeholders across offices, time zones, and hemispheres while managing schedules, operations, and risks to ensure alignment on progress and deadlines.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Drive program outcomes for a portfolio of programs, focusing on efficiency, quality, and scalability. Design, launch, standardize, and continuously optimize end-to-end operational processes for various workflows.
+ Develop and implement frameworks for tracking and reporting on the delivery and quality of work, ensuring goals are met. Act as the first point of contact for volume management and deliverable tracking, coordinating across multiple Product Areas (PAs).
+ Ensure smooth execution of projects by proactively identifying and resolving bottlenecks and risks. Utilize data analysis to monitor performance, identify trends, and drive operational improvements.
+ Develop and maintain documentation, best practices, and playbooks for operations.
+ Partner with cross-functional teams, including engineering, product management, and technical writers, to enhance tooling and support for operations program.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.
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