Scheduler / Admin Support Serv

Collaborates and communicates with professional and paraprofessional staff, schedules designated services with staff, clients, families and other providers to fill client needs. Ensures the timely and accurate delivery of services based on customer expectations and staff availability. In general, most of the time will be spent in the following activities: -Schedules services for care management team -Applies organizational and detail oriented skills to utilize computer and manual scheduling system to assign staff -Demonstrates understanding of scheduling process and is able to track overtime, weekends, holidays, evenings and arranges staff replacements for care management team -Exhibits strong customer service skills through positive, helpful interactions -Exercises judgment and prioritizing in making independent decisions within scope of responsibilities -Coordinates care team services with ancillary services -Communicates variances in schedule for any care management team member and ...