Job Description
Job Summary: This role is essential in ensuring that our clients receive the highest quality care by coordinating caregiver schedules efficiently and effectively. The Scheduler serves as a key point of contact between clients and caregivers, requiring strong interpersonal skills and the ability to manage sensitive situations with professionalism and empathy.
Key Responsibilities:
- Coordinate and maintain caregiver schedules to meet client needs
- Match caregivers with clients based on availability, skills, and compatibility
- Communicate schedule changes promptly to caregivers and clients
- Monitor and track caregiver attendance and punctuality
- Respond to scheduling conflicts and emergencies in a timely manner
Qualifications:
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- 6 months to 1 year of experience in scheduling, home care, or healthcare is a plus
- Bil...
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