Job Description


Job Summary: This role is essential in ensuring that our clients receive the highest quality care by coordinating caregiver schedules efficiently and effectively. The Scheduler serves as a key point of contact between clients and caregivers, requiring strong interpersonal skills and the ability to manage sensitive situations with professionalism and empathy.

Key Responsibilities:

  • Coordinate and maintain caregiver schedules to meet client needs
  • Match caregivers with clients based on availability, skills, and compatibility
  • Communicate schedule changes promptly to caregivers and clients
  • Monitor and track caregiver attendance and punctuality
  • Respond to scheduling conflicts and emergencies in a timely manner

Qualifications:

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • 6 months to 1 year of experience in scheduling, home care, or healthcare is a plus
  • Bil...

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